Privacy policy

Effective Date: August 1, 2025

 

1. Introduction

We value your privacy. This Privacy & Cookie Policy outlines our commitment to protecting your personal information and describes how we collect, use, and share it. By using our website and services, you consent to the practices described in this policy.

 

2. Information We Collect

We collect information that you provide to us directly, as well as data collected automatically when you use our website.

  • Information You Provide: This may include your name, email address, shipping address, phone number, and payment information when you make a purchase or create an account.

  • Automatically Collected Information: This includes your IP address, browser type, device type, and browsing behavior (pages visited, time spent on our site, etc.) through the use of cookies and other tracking technologies.

 

3. How We Use Your Information

We use the information we collect for various business purposes, including to:

  • Process your orders and manage your account.

  • Provide customer support.

  • Improve our website and services.

  • Communicate with you about your orders, promotions, and new products.

  • Protect against fraud and ensure the security of our services.

 

4. Your California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA).

  • Right to Know: You have the right to request a copy of the personal information we have collected about you over the past 12 months.

  • Right to Delete: You have the right to request that we delete the personal information we have collected from you, with some exceptions.

  • Right to Opt-Out of the Sale of Personal Information: We do not sell personal information. Therefore, we do not provide an opt-out link.

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

How to Exercise Your Rights:

If you are a California resident and wish to exercise your rights to know or delete your personal information, please submit your request through one of the following methods:

  • Email: okashi@onlife.co.jp

We may need to verify your identity before processing your request.

 

5. Our Use of Cookies

Cookies are small text files placed on your device by websites you visit. They are essential for our website to function and help us improve your user experience.

  • Essential Cookies: These cookies are necessary for our website to function properly.

  • Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website to improve performance.

  • Functionality Cookies: These cookies allow our website to remember your preferences for a more personalized experience.

  • Advertising and Targeting Cookies: These cookies are used to deliver relevant advertisements to you based on your browsing habits.

Your Choices:

You can manage your cookie preferences through your browser settings. Please be aware that disabling certain cookies may affect the functionality of our website.

 

6. Changes to This Policy

We may update this policy periodically. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy whenever you visit our website.